Terms of Service

Terms of Service

Welcome to QLM! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

Payment and Refunds 1.1. Payment Obligations: By placing an order for our products or services, you agree to pay the specified amount in full. All payments must be made in the currency specified by QLM and within the designated timeframe. 1.2. Refunds: In the event that you fail to comply with the payment terms, QLM reserves the right to cancel your order and retain any payments already made. No refunds will be provided for canceled or terminated orders due to non-payment.

Dispute Resolution 2.1. Mediation: If you have any concerns or disputes regarding your order or our services, you agree to first attempt to resolve the issue through mediation, conducted by a neutral third party agreed upon by both parties. 2.2. Binding Arbitration: If mediation fails to resolve the dispute, any unresolved claim, controversy, or dispute arising out of or relating to these Terms or the breach thereof shall be settled by binding arbitration. The arbitration shall be conducted in accordance with the rules of a recognized arbitration body chosen by QLM. 2.3. Waiver of Class Action: You agree that any arbitration or legal proceedings will be conducted on an individual basis only and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Account Termination 3.1. Violation of Terms: QLM reserves the right to suspend or terminate your account if you violate any of these Terms, engage in fraudulent activity, or misuse our services. 3.2. Product and Account Blocking: In the event of a dispute, QLM reserves the right to block access to your product(s) and suspend or terminate your account until the dispute is resolved. No further products or services will be provided during this period.

Miscellaneous 4.1. Intellectual Property: All intellectual property rights related to QLM's services, products, and website are owned or licensed by QLM. You agree not to reproduce, modify, or distribute any copyrighted materials without prior written consent from QLM. 4.2. Privacy Policy: Your use of our services is subject to our Privacy Policy, which can be found on our website. 4.3. Amendments: QLM reserves the right to modify these Terms at any time. Updated Terms will be effective upon posting on our website. It is your responsibility to review the Terms periodically for any changes.